Experience the Singular Difference:
Uplift customers with full data privacy
Singular Help is a robust Customer Portal solution designed for small businesses, services and shops. It adds value to your customers from one simple platform: By offering features like a Ticketing system, FAQ and Guide system, Job listings, and a News Board. It simplifies the way your business communicates with customers.
The best part is that the customer data is kept only by the business. It is not handled by us!
Our customer portal presents a unique approach towards safeguarding your privacy, standing out distinctly from other customer support systems. It rigorously protects the confidentiality of your data. In two out of our three offerings, you take complete control of your data. Our unique technology keeps the data on a data server that you host and run. Thus ensuring that your information remains solely in your possession. Your competitors can never access it. Not even us.
Even though we are the creators of the system, we are effectively locked out of your data.
In the third offering, (pay-as-you-go), although the data is stored with us, we maintain a strict code of ethical conduct. We promise not to infringe upon your privacy. At the same time, you retain flexibility. Once you're prepared, you can seamlessly migrate to one of the other two more autonomous options.
Delivering Customer Support Features that small businesses and shops really need
Our easy-to-use platform is equipped with an efficient ticketing system, a comprehensive FAQ and Guide system, an intuitive Job listing section, and an informative News Board. The portal brings customer interaction and management into a unified platform, simplifying your workload and improving the customer experience.
Whenever a customer posts a ticket, you will get a notification via a dedicated notification app on your mobile. You can share the notification app code with your employees too -- so they too will see the notification. Then the customer's ticket can be replied from the portal.
Efficient Ticketing System
Manage customer queries effectively using our streamlined ticketing system. Customers can send in tickets via SMS too.
FAQ and Guide
Create FAQs using customer interactions, saving your time and reduce your headaches... as many of customers' questions would be answered in the FAQ. You can also publish a detailed guide
Job Listing and News Board
Broadcast job vacancies directly. You can also announce important events happening in/around your business. A good reason for customers to return to your portal, and build trust in you.
Get Started, It's Super Easy!
01
Sign Up! It's free!
Take an account with us. Try out our own customer portal (which obviously uses our own system!) You can then pay for your own portal later
02
Setup Your Own Portal
Whenever you are ready, you can purchase your own portal in one of three ways. Take a look at the pricing page for details.
03
Engage Your Customers
Once you create the portal, you can register your own customers, and they can then immediately start using the portal
"Singular Help transformed the way we bond with our customers."
"An efficient, easy-to-use customer portal system. Every small business needs it! The reputation of my business has grown several notches up, positively! "
Unnikrishnan Odat
Founder, Grand Infotech
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